Ace Hardware Distribution Center

Don’t come before your appointment. I checked in at 9:45. Now it’s 3:10 mp I’m still in the dock; I also missed another load. I Went office, and they don’t care about your issue. Recommend you don’t come here, guys, before your appointment time.

I had a delivery here today and as sometimes happens broker gave me wrong appt. But they made it happen for me, they sent me to another warehouse and unloaded me anyway. I appreciate them so much for that. Y’all are great, everyone I came in contact with both warehouses were very polite.

This place should be an example to other businesses as far as getting trucks in and out. The space can be a little tight but I had no issues...could be because it was Sunday evening around 7pm. Staff was super friendly. I was emptied out in about 45 minutes. I then parked out on the street ( its the dead end part). Would have given 10 stars if available. Thank you Ace Hardware in Gainesville Ga.

This place runs off incentive so the employees are rude and unfriendly. They only care about themselves and running over 100% for a few extra dollars. Management is a joke especially Adam, this guy thinks he knows everything and thinks he is the coolest guy at Ace. Being the coolest guy at Ace is equivalent to the bronze medalist in the special Olympics. If you are looking for a team friendly environment, this is not the place.

I ordered a storage shed on March 28th spend 674$ on it. When it came in it was beat up and damaged so I refused delivery. I have been fighting with xpo and ace hardware ever since on my refund. One person tells me oh it’s at the ware house and your payment is pending and the next person says well we are being told it’s been delivered. I’m sick of fighting with it! 674$ is to much money to be fighting for it back. So far is been well over a week since refused delivery and I haven’t heard anything from them about my rerun and I have made several calls. Everyone wants to say “I’m sorry I don’t handle that let me transfer you” and it’s always the same thing! I will NEVER EVER order from ace hardware again this is ridiculous!